![]() ![]() It can also be used to start a chat with customers after 14 days of inactivity. Your WhatsApp business profile helps you create a greeting message which starts a conversation with customers. Hybrid.Chat WhatsApp bot automates all your chats so that you don’t need to manually select among the templates. If you don’t want to spend time choosing these templates and replying then you can let the bot do it. This way you can save a lot of time and you wouldn’t have to worry about writing the same message over and again. All you need to do is to go to Settings and click on Business settings and further on Quick replies. Be it thank you messages, welcome templates, product information or discounts, and announcements. So it is best to save the answers to these questions and then send them when needed. ![]() There are certain frequently asked questions which you have to reply to. When you have been doing business in a particular industry you are aware of the ebbs and flows of it. You can now add in your business details such as the name of your business, contact information, and the like. Then choose the settings, opt for business settings, and go to Profile. You need to first download the WhatsApp business app and then create an account on it. A business profile makes your brand look professional. While you might be chatting with your customers already on WhatsApp, it is important to create a business account. A WhatsApp account for business has the following features. Ever since WhatsApp enabled the WhatsApp for business features, a lot of companies have taken the plunge and created their accounts. Users can chat with your business just like they would in person. What is a WhatsApp Chatbot?Ī WhatsApp chatbot is a messaging platform that allows businesses to run automatic conversations on WhatsApp. It is hassle-free and one of the simplest ways of communicating with your customers. You take your brand to them and enable them to text you. You don’t have to convince them to download an application exclusively for talking with you. Reaching the customers on a platform they already love can immensely help your business. And it’s also very helpful as businesses provide timely assistance to the customers. If customers have any questions or they need any help they can simply drop a text on messenger. The rise of Facebook bots has made texting the brands very easy. Nowadays, most of the conversations happen on the social handles of brands or through messengers. A lot of small and large businesses are using the business account of WhatsApp. Moreover, WhatsApp also works as a business platform to effortlessly connect with customers. It is a popular messenger that is easy to use and has a rich user base. WhatsApp is avidly used by over 2 billion users to stay in touch with their friends and family. ![]()
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